Privacy Policy for E-School SaaS Software


At E-School SaaS Software, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our web and mobile applications.

By using our services, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

Personal Information

We may collect personal information from users when they use our services. This includes but is not limited to:

  • Students: Name, email, contact details, enrollment information, grade, and academic performance.
  • Teachers: Name, email, contact details, qualifications, schedule, and class assignments.
  • Parents: Name, email, contact details, and student-related information.
  • Administrators: Name, email, role, and access details.

Non-Personal Information

We also collect non-personal information that helps us improve our services, including but not limited to:

  • Device type and OS version
  • Browser type
  • IP address
  • Geolocation (if enabled by the user)
  • Usage data (time spent on the app, pages visited, actions performed)

Payment Information

If applicable, we may collect payment information to process transactions for subscriptions or other services. This information is processed securely through third-party payment gateways and is not stored on our servers.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Improve Services: To offer a seamless user experience, improve our features, and enhance your interactions with the application.
  • Communication: To send important notifications, updates, and support-related information.
  • Personalization: To personalize content, recommendations, and advertisements based on your preferences.
  • Security: To protect our services from unauthorized access, fraud, and security breaches.
  • Legal Compliance: To comply with applicable laws and regulations.


3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted partners under the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist with payment processing, cloud hosting, data storage, and email communications.
  • Legal Obligations: We may disclose your information if required by law or to comply with legal processes, government requests, or to protect the rights, property, or safety of E-School SaaS, our users, or others.


4. Data Security

We take reasonable precautions to protect your personal information. This includes encryption, access control, and regular security audits to prevent unauthorized access, data loss, or data breaches. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.


5. User Rights and Control

Access and Correction

You have the right to access and correct any personal information we hold about you. If you believe any information we have is incorrect or incomplete, please contact us, and we will promptly correct it.

Deletion of Data

You may request to delete your account or specific personal data from our platform. We will process your request in accordance with applicable laws and regulations.

Opt-Out

You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in the emails we send or by contacting us directly.


6. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons) to enhance user experience, analyze site usage, and gather data for improving our services. Cookies are small text files placed on your device that help us recognize you and your preferences.

You can control or disable cookies in your browser settings, but this may affect your ability to use some features of our application.


7. Third-Party Links

Our platform may contain links to third-party websites or services that are not owned or controlled by E-School SaaS Software. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.


8. Children's Privacy

Our services are not directed to individuals under the age of 13. If you are a parent or guardian and believe we have collected personal information about a child under the age of 13, please contact us immediately, and we will take steps to remove such data.


9. International Data Transfers

By using our services, you acknowledge and agree that your information may be transferred to, stored, and processed in a jurisdiction other than your own, including outside of your country or region, where data protection laws may differ.


10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make any significant changes, we will notify you by email or through a prominent notice on our website or app. We encourage you to review this policy periodically for any updates.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: hackberrysoftech@gmail.com
  • Address: Ganesh Glory11, Jagatpur Road Ahmedabad